Refund Policy:-


There are 6 conditions under which Gurusiksha will refund the money of the teacher
1) If you are unable to find a single lead within a period of 30 days from the date of recharge as per your chosen segment within your 5-10km radius then the total amount in the wallet will be refunded to the teacher if he claims for the same. In case Teacher choosen for online classes no limitation of distance will be there. So that, teachers choosen for online classes can ask for refund only if he will not get any tuition according to his/her preffered segment. Here Lead or student connection doesn't mean final student or student is ready to pay tuition fees. Where ever we had used lead or student connection means only student inquire for tuition classes.
2) If we are unable to provide you at least 8 leads within a period of 6 months as per your preferred segment within 10 km radius of your location then the total amount in the wallet will be refunded to the teacher on his claim.
3) If the teacher has made a recharge and his lead got finalized in the first attempt and wants a refund in his remaining amount of money after that then it will not be refunded to the teacher on his claim.
4) If a teacher applied for a lead and the parents do not finalize him/her for the tuitions then no money will be refunded in that case. But the teacher can make a replacement for that lead.
5) If a teacher has made a recharge and does not apply on any lead. In such a scenario Gurusiksha is not liable to make any refund of money to the teacher on his claim.
6) The fee structure is entirely dependent on the teacher. If the teacher does not receive the expected fees from the parent's end, then his recharge amount will not be refunded to him/her. The reason is the entire fee structure is a matter of negotiation between the tutor and the parents. Gurusiksha will not interfere in this matter.
7) From our end, you will receive a one confirm connection or lead if you are unable to find any student within 15 days as per your chosen segment within your 5 -10km radius. These leads are being exclusively given to you. Nobody has access to it. If you are unable to confirm the connection within a period of 30 minutes then the lead will get transferred to the other tutor.
8) Confirmed leads are those leads that are being verified over the phone by our LCE (Lead confirmation Executive) department and finally offered to our tutors in app.
9) In case any parent makes a complaint against the teacher that he/she has made any fraudulent claim or fake then the profile of this teacher will be blocked even if they have money left in their wallet. The blocked profile of the teacher will not be opened until the problem or the issue with the parents is resolved.
10) All the above mentioned lead details will not interfere or provide any sort of coverage regarding Fees, timing, distance and duration that is being chosen by the teacher. All these things fall under the negotiable part between the teacher and the parents.

FAQ

Gurusiksha, a business unit of Prameya Education Pvt. Ltd., our services for tutors are totally based on the android application available on the google play store. All you need to download our app and register over there by clicking on the “Mentor sing up” option. After submitting all details and KYC verification on the home page you will get to know about the details of verified students as per your chosen segment.

All the student connections on the app are organic. Guardian needs to fill up their inquiry on our landing page, with all contact (for OTP verification) and class details. After that our LCE (Lead Confirmation Executive) from the Quality Management Team has called and recheck and verify those details. If anything we found wrong (wrong number/not required/ by mistake etc.) we do not update that connection on our app. After updating the app, only 5 teachers can apply on a particular lead. And guardian has select from them as per their requirement, fees, time, and location.

Yes, it is mandatory to submit your address proof and last qualification certificate to verify their profile with Gurusiksha.

To resolve any kind of technical issues regarding the app or profile, feel free to post your query in the “inquiry” option on our app.

Yes, as we provide only verified connections, each lead has cost a certain amount which actually deducted from your own wallet. To recharge your wallet you need to purchase a particular package as per your requirement. All packages are having lifetime validity.

Gurusiksha has different packages for mentors. As per requirement, a mentor can select to recharge wallet. Though leads remain the same in each segment, additional benefits of every package are mentioned in-app properly.

We have a special short package to top up your wallet after the main package.

If anyone unable to find a single lead on the homepage of our app within a period of 30 days from the date of recharge as per the chosen segment (within a 5 -10km radius for home tuition), then the total amount in the wallet will be refunded to the teacher if he claims for the same. If we are unable to provide you at least 8 leads within a period of 6 months as per your preferred segment (within a 10 km radius of the mentioned address for home tuition) then the total amount in the wallet will be refunded to the teacher on his claim.

Leads are being verified over the phone by our LCE (Lead confirmation Executive) department and finally offered to our tutors in-app. Only 5 teachers can apply on a particular lead. After applying from the homepage, the lead goes to the applied lead section. After getting contact details teacher need to call the guardian for the demo. All the above mentioned lead details will not interfere or provide any sort of coverage regarding the demo, Fees, timing, distance, and duration that is being chosen by the teacher. All these things fall under the negotiable part between the teacher and the parents.

Gurusiksha is the number one emerging educational technological brand in India. It has changed the concept of the educational marketplace of India. From the perspective of a student, we provide qualified and professional teachers, as well as if monitor a teacher’s point of view, we provide verified student connection, so that it will be easier for them to convert tuition. Because of all this Gurusiksha had acquired a great place in the market in very little time.

Online tuition classes have immense benefits that can fulfill your knowledge significantly. We have different online tuition packages for everyone. We provide education from nursery students to the students of higher education. Even we have separate sections for college tuition, competitive exams and even to teach you language and extracurricular activity as well. We are concerned about your flexibility and affordability as well. Payment options are flexible as well. If you have any query let us know and we will solve it within 24 hours.

If you want to make your career in the virtual world by teaching students, then we can provide you with this opportunity. You need to download Gurusiksha from play store and click on the signup button by choosing the mentor to sign up option. Along with this, you need to do KYC verification on the homepage by filling some details about you. Apart from this, you need to fill the area of your interest or segment. Based on this, you will get verified students from our website. If you have the zeal to make your career on online teaching medium, then, you need to try Gurusiksha.